Improving your company’s customer service is the most important thing you can do to improve your relationship with your customers. Scott’s Pawn & Jewelry owner, Steve Scott, is committed to providing his customers with exceptional service. In order to accomplish this, he is dedicated to providing all of his employees with the training necessary to improve their customer service skills and be knowledgeable about the products they sell. After twenty-four years in business, he understands that customers are more likely to remember the direct interaction they have with his employees more than the product Steve Scott sells… Read complete post http://stevescottbirmingham.com/scotts-pawn-jewelry-improving-your-teams-customer-service-skills/
Steve Scott Birmingham 